Delivery & Returns

SHIPPING & COSTS

We offer worldwide shipping with standard or express delivery.

In case of standard delivery the order will be send for free. If you would like to reveice the order faster you can place an express delevery. In that case the costs are for the buyer.

In both cases there will be no additional costs after paying the order. All orders are including VAT, duties and customs charges.

Delivery Duties Paid: moet ik nog even uitzoeken

SHIPPING CARRIERS

The order will be shipped with standard or express delivery by DHL, FedEx or UPS.

For additional terms and conditions of the delivery companies we refer you to the relevant company website.

DELIVERY TIME

Orders are processed from Monday untill Friday from 09.00 to 15.00 CET. Please be aware that this means that when you place a order on Saturday or Sunday, the order will not be processed untill Monday morning. This also applies to express delivery orders.

After placing an order you will receive a track & trace number by e-mail.

Please note that during and around holidays, deliveries will take longe rand Nikiforov B.V. shall not be held responsible for delays in shipments caused by international customs issues or any other circumstances beyond the control of the company.

RETURN TIME

Goods can be returned within 14 days after delivery. Please be aware that the article is sent back in original state. That means that the good is not wear, nor the hangtags or sa

The article must be in the original state.

REGISTER A RETURN

For return please fill in the contact page and mention the ordernumber and reason for return.

RETURN COSTS

When returning an item the customer is responsible for the shipment and its costs. Nikiforov can only process a refund once we have received the bags in good order. We therefore advice you to always keep hold of your Track&Trace code and receipts.

ACCEPTING RETURNS

Be aware that we will not accept items with labels and/or security tags that have been removed, altered or damaged in any manner.

EXCHANGE A RETURN

Should you wish to exchange an item for a different size or color, you will need to initiate a return for the original item and place a new order for the desired item. Kosten terugsturen is ook voor eigen rekening.

De kosten van terugsturen worden bij de terugbetaling in mindering gebracht.

REFUND TIMING

Please note that we have up to 30 days of time to complete the refund payment, starting from the day in which we receive your return at our warehouse.

Any returns not accepted will be sent back to the delivery address indicated in the original order

METHOD OF REFUND

Terugbetaling alleen mogelijk via de weg hoe het product betaald is, WAAROM?

Indien de betaling heeft plaatsgevonden met een gift card dan wordt het tegoed op de gift card weer bijgeschreven.

DELIVERY OF DAMAGED/WRONG ITEM

Please contact our client service department immediately in the case of receiving wrong/damaged goods. Once returned back to our warehouse, these goods will be refunded. Please follow the usual return procedure when returning these goods. You will have the option of choosing the return reason in the return form via our website.